Today · announcement, October 22

Uber opens ChatGPT Work to 30,000+ staff; usage is unknown

OpenAI says Uber is opening ChatGPT Work to more than 30,000 employees after a 1,000-person pilot, with no results published

Concept illustration: a large framed panel on a wall shows two drawn three-storey buildings side by side, each with a sign lettered UBER and a small black square symbol on top and a black door at ground level on the left; most laptops in the left building's windows have grey screens with lines, and only one on the ground floor has a red screen with a white speech bubble, while every laptop in the right building's windows has a red screen with a white speech bubble. To the right, an open laptop with a lid lettered CHATGPT WORK sits on a dark table, and a black band across the bottom has large white letters reading OPENAI next to a white interlaced knot emblem.

Why it matters: OpenAI calls this Uber's first company-wide knowledge-work agent deployment. Neither company has published usage or results.

OpenAI announced on October 22 that Uber is opening ChatGPT Work from a 1,000-person pilot to more than 30,000 employees, with GPT-6.1 Sol as the default model and engineering teams staying on Codex (OpenAI, 2026-10-22). Both figures are access numbers, and both companies say measurable results will be shared later.

Not proven yet: 30,000+ is the number of employees given access, not active users How we checked →

Judgment update: No new call from SecondSource today. The next thing to watch is the figures both companies say they will share later: what share of the 30,000-plus actually use ChatGPT Work each week, and whether engineering teams run another vendor's agents alongside Codex.

Source and checks

This item ran in the brief of Oct 23, 2026, alongside 6 other items. How we checked it, the quote checks and what was still missing that day are on that issue's How we checked page.

Cite this item

SecondSource (2026). "Uber opens ChatGPT Work to 30,000+ staff; usage is unknown." https://secondsource.io/en/news/2026-10-23-3/. Accessed access date.